Frequently Asked Questions

  • What does NASPA stand for?

    Historically, NASPA stands for National Association of Student Personnel Administrators. However, we have updated the name of the association to NASPA, Student Affairs Administrators in Higher Education. 

  • Does an institutional membership include each individual professional at the institution?

    NASPA Membership is on an individual basis. Whether or not your institution is a member of NASPA determines your appropriate member type. Professionals at NASPA member institutions are eligible to join as the subsidized member type, Professional Affiliate. Institutional membership does include a complimentary individual membership for the Voting Delegate. Please note: In order to receive discounted member pricing on NASPA registrations and products, the individual must retain an active individual membership.

  • Are NASPA memberships transferable/refundable?

    NASPA memberships are non-transferable/non-refundable. They may not be transferred individual-to-individual or institution-to-institution. With institutional membership, the designation of the Voting Delegate's complimentary membership may be reassigned by contacting the Membership Department at (202) 719-1161 or by email

  • Where should my payment be sent?

    Payments for Membership and National Events (excluding Annual Conference) should be sent to:

    Student Affairs Administrators in Higher Education
    NASPA CL ID# 500016
    PO Box 5007 
    Merrifield, VA 22116-5007
    United States

    Payments for Annual Conference should be sent to:

    Student Affairs Administrators in Higher Education
    NASPA CL ID# 500013
    PO Box 5007
    Merrifield, VA 22116-5007
    United States

    Payments for Regional Events should be sent to: 

    Regional Accounts Coordinator
    111 K St NE, 10th Floor
    Washington, DC 20002
    United States

  • What is your Federal Tax ID number?

    Please find our W9 attached here.

  • Can I pay for membership over the phone?

    We are happy to process payment for membership over the phone. If you are joining for the first time, we ask that you create an online profile and then the membership department can assist you in choosing the correct member type and processing dues payment. 

  • How do I register for an event?
    • Log in to the NASPA site using your e-mail address and password, or create an online profile if you do not already have one. Contact us if you have forgotten which e-mail address you used to create your profile or if you need assistance resetting your password.
    • Go to the EVENTS section of the website, locate the event you wish to attend, follow the link to the event's page and click the REGISTER button.
    • Complete the registration forms by filling out all required fields and selecting NEXT to advance through the pages. 
    • Once all forms have been completed, you will be prompted to review your registration to ensure accuracy. 
    • Select REGISTER NOW and you will be taken to the payment page. Selecting BILL ME as the payment type completes your registration and secures a slot to attend the event, however the registration remains unpaid. This is the method used to procure an invoice for registration fees and initiate a check payment from your institution. It is the responsibility of the registrant to take the necessary steps to remit payment.  
  • Can I renew my membership/join as a new member when registering an event and receive the member rate?

    No, membership must be paid for prior to receiving the  member rate for a conference. If you'd like to do this as a single payment, please contact us. Please note memberships are not billable. Therefore, if you are not prepared to make payment, you must complete separate transactions. If your organization currently has an institutional membership, that DOES NOT guarantee event member pricing. If you have additional membership related questions feel free to contact member services at 202-265-7500 ext. 1161. For event related questions please call (202) 265-7500 ext. 1183 or by email for assistance.

  • Can I register someone else for an event?

    Registration for NASPA Events must be completed logged-in under the profile of the registrant. Registering another participant under your own profile will result in incomplete registrations that will be canceled. If you wish to register someone else and do not have access to their log-in credentials, please do so by phone at (202) 265-7500 ext. 1183

  • Can I purchase multiple memberships with a single payment transaction?

    Yes, you can. Please contact the Membership Department by calling (202) 719-1161 or by email with the names of the individuals and we can create a consolidated invoice for all of their dues that may be settled with a single payment. Please note: Each individual must complete their online profile prior to requesting an invoice if they do not already have one. 

  • How do I pay an open order?
    • Log in to the NASPA site using your e-mail address and password. 
    • Once logged in, hover over the MY NASPA button in the upper right hand corner of your homepage and click "View Invoices" from the drop down menu. 
    • Click "Pay Open Orders" to bring up all unpaid orders under your profile. 
    • Click on the checkbox to the left of the order(s) that you would like to pay and then click NEXT.
    • Follow the prompts to enter payment information and submit payment for your order. 
  • What is ACH? Can I pay by check?

    ACH is an electronic check payment system. To pay by ACH, you'll need:

    • Name of Account Holder
    • Type of Account (checking or savings)
    • Account Number
    • Bank Routing Number

    During the checkout process, you may select "ACH" as the payment type and enter this information. You can also pay by check by mailing your payment to NASPA. 

  • How does the "Bill Me" payment method work?

    NASPA offers a “Bill Me” payment method for those wishing to complete an order but defer payment. Available on registrations, the “Bill Me” payment option will create a downloadable invoice available for remittance to campus business offices. Using this payment method secures an event registration slot although the order is still considered unpaid.

    After selecting “Bill Me” there are two options for settling the balance due: an online payment at a later time via NASPA website profile or your financial institution may remit check payment.

  • What forms of payment does NASPA accept?

    NASPA accepts Visa, MasterCard, American Express, checks, and electronic checks (called “ACH” in our payment system). NASPA accepts wire transfers from organizations outside of the United States. NASPA does not accept Purchase Orders (P.O.) as payment, however orders, including registrations, may be completed using the “Bill Me” payment option. This will create a downloadable invoice that can be accessed through the NASPA profile that created the order, and be used for remittance to campus business offices.

  • How do I purchase a mailing list rental?

    Please email to request the NASPA Mailing List Rental order form. Detailed informaiton about our mailing list rental policies and procedures can be found on the form and included agreement. Mailing list rentals include hard mailing addresses only; e-mail addresses and phone numbers are not available for purchase. Direct any questions to the NASPA Membership Department at (202) 719-1161 or by email