Leaders in higher education are reviewing the connection between student affairs and enrollment management with an eye on greater accountability for recruitment and retention.  An increased emphasis on enrollment requires student affairs to redefine its role in retention, progression, and graduation, and seek opportunities for collaboration with enrollment management. Enhanced partnerships between these two areas is critical to providing a holistic experience that improves student success and degree completion.

During this session, the presenter will share how she turned two different classes into a game through gamification techinques. She will share both what she has learned over the past eight years, through four different versions of each course, and how gaming a class has fundamentally changed the presenter's teaching and students' learning. She will also share preliminary analysis of data collected on the courses she has gamed.

Graduate education in the biomedical sciences has recently experienced a call for modernization, yet there is no mention of the role of student affairs. The presenters will share an innovative approach that has elevated the role of professional academic advisors and led to a cultural shift in the graduate education experience. Participants will learn about this evolution and dialogue about modernizing approaches to academic and student services for graduate students.

The presenter will focus on the inclusion of nontraditional (adult) students and innovation in higher education as they seek their bachelors' degrees online. The presenter will examine nontraditional online student perceptions of Tinto's success conditions: expectations, support, assessment, and engagement. Further, the presenter will review and discuss a rich, detailed description of the lived experience of the nontraditional online student, and guide higher education professionals in supporting this growing population of students.

The presenters will outline the process of periodic program review for divisions of student affairs. Learning from academic colleagues, they began systematically participating in program review in preparation for initial accreditation. They will share resources and lessons learned from their program review experiences from both large and small units, including their divisional schedule, campus guidelines, and actual documents produced through the process: self studies, external review reports, and action plans.

Educators have acknowledged the second year as a serious leakage point in the higher education pipeline and responded by developing services and support for sophomores as they clarify their career direction, major, life purpose, and place in the institution. The presenters will use responses to the 2014 National Survey of Sophomore-Year Initiatives as the foundation for discussion about the unique needs of sophomores; promising practices to meet those needs; and maximizing the second year of college in undergraduate student success.

One of the greatest challenges to creating a culture of evidence in student affairs is how time consuming it can be to design a study from start to finish. The presenters will focus on utilizing existing data as a strategy to leverage existing resources required to do an assessment. The presenters will focus on approaches to identifying existing data, building relationships with folks who manage that data, and ways to make that data work for you.

As student affairs professionals, we strive to meet students' needs. This commitment, coupled with calls for accountability, urges us to evaluate programs and services to demonstrate their impact on student learning. The standards developed by the Council for the Advancement of Standards in Higher Education (CAS) are valuable tools for these forms of assessment. In this session, participants will learn how to use the standards for program review and evaluation of student learning.

The presenters seek to provide foundational information regarding sexual violence on a college campus including: sexual violence terms and their definitions; the neurobiological impact of trauma; responding to an initial disclosure of sexual violence; and addressing victim-blaming attitudes and language. They also seek to introduce participants to secondary trauma and compassion fatigue, and the importance of practicing self-care while caring for victims/survivors.

In May 2016, the Department of Education provided direction to adapt our policies and practices to meet the expectations of our students and federal guidance through a more inclusive lens. The presenter will explain highlighted areas that require our immediate attention, and successful strategies from a range of systems to move your campus forward. Topics will move from theory to application in a real campus environment, including addressing resistance; understanding policy development; and addressing technology.

Currently, campus carry laws are the new reality for public universities in many states. The presenters will discuss preliminary findings from a large (n = 200) exploratory qualitative study. They will focus on the experiences of women student affairs staff and faculty at the University of Texas—Austin, where campus carry took effect on August 1, 2016, the 50th anniversary of the Texas Tower Shooting. The presenters will end with legal and other implications of campus carry on student affairs practice.

Does your institution's crisis management plan encompass students on international experiences? The most recent data from the Institute for International Education show that over 304,000 students studied on for-credit academic programs abroad in 2013-2014, and even more students participated on non-credit (service, internship, and experiential) programs abroad. The presenters will provide two models for managing risk for students abroad. Case studies will be utilized to apply the international crisis management models.

New professionals and graduate students need to understand and navigate the institution's emergency operations plan. Attendees will gain an understanding of their responsibility in a crisis and how to implement a response. The presenters will discuss the importance of equipping new professionals with the necessary skills and knowledge required utilizing the National Incident Management System and higher education best practices. This session will serve as an introduction and foundation for emergency preparedness on a college campus.

With increased attention focused on campus sexual violence, there are many opinions on the issuance of warnings on college and university campuses. The presenters will provide an opportunity to discuss timely warnings under the Clery Act and how they intersect with safety risk under Title IX. The presenters will inform and empower campus administrators and law enforcement to work together not only to understand the legal requirements, but also to apply them in a way that promotes confidentiality and safety.

As universities struggle with how to support the free exchange of ideas while promoting civility and respect, incoming students are trying to find their way in this new culture. Very often, they don't understand what the university can and cannot (or should and should not) do to regulate speech, nor what actions are available to them. As the first public university to adopt the "Chicago Principles," Purdue set out to explain this to new students during orientation as a means of preparing them for this culture.

During this session, the presenters will explore significant differences that were identified in a study conducted on 244 student clubs and organizations that challenge modern day perceptions of first generation students. Program participants will gain an understanding of first generation student perceptions and behaviors regarding civic engagement, and how participation in a club can positively impact college success.

Sustainability and civic engagement movements are both meant to foster an ethic of responsibility, justice, and leadership development, and address community needs through creative solutions. The presenters will focus on the natural fit between sustainability offices and civic engagement centers to explore how partnerships and shared visions can lead to better opportunities to serve larger populations of students. Audience members may include students, staff or faculty.

Expectations of community college students have changed significantly from increased knowledge to increased cognitive competencies. Higher learning demands real and sustained engagement with experiences inside and outside classroom regardless of institutional type. The presenters will review how mental health connects to behavior leading to college persistence. Participants will gain valuable insight and tools on implementing practices that work in supporting students holistically.

Whiles issues of student debt and escalating costs are grabbing national headlines, the students caught in the gaps are often overlooked. The director of higher education initiatives from the National Association for the Education of Homeless Children and Youth will provide a snapshot of the national landscape for students experiencing homelessness or foster care.  Presenters from three different institutions will share practical promising practices with a focus on identifying and securing financial resources.

Community Colleges enroll about half of the Latinx students in higher education, and student affairs educators in these institutions play a significant role in supporting student success. This session will provide an opportunity to dialogue with the three authors about the NASPA Five Things Brief publication: Five Things Student Affairs Professionals Should Know About Supporting Latinx Students in Community Colleges.

Participate in an interactive discussion about the benefits and best-practices of cross-institutional collaboration. Through brief vignettes, participants will learn how to build educational continuity between universities and nearby community colleges. These connections have been proven to increase campus diversity while also improving student enrollment, retention, and graduation rates. You will be encouraged to share your own experiences while exploring some highly effective models being used at award-winning Florida institutions.

The presenter will share customized strategies that respond to moments of campus and national social unrest for all students, with an emphasis on the urgent need to create uplifting spaces for those students impacted the most by these tragedies. Student affairs professionals will leave with practical tools to stimulate campus-wide dialogue; decrease emotional stressors; and increase morale among men of color on a college campus.

Many students and practitioners have an idea of what feminism is, but lack true engagement until encountering a college classroom or feminist workspace. Once this engagement happens, how can we help students or colleagues continue their intellectual and experiential curiosity? The presenters will examine how social media can be utilized to introduce Black feminism, hip hop feminism, and transformative education theories, and aims to examine the benefits of social media and its use in feminist spaces.

If we "are what we eat," as popularized by Adele Davis, do we also "believe what we repeatedly see?" Media portrayals of Black males are overwhelmingly negative, and broadcast repeatedly across the globe. For international students making their first extended foray to the U.S., these representations can be cause for concern when they encounter Black men on campus.

This program will delve into the topic of understanding the male identity in higher education. The presenters will utilize clips from the documentary, The Mask You Live In, as well as research from the Men's Wellness Collaborative at Ohio State University, to explore the realms of manhood and masculinity. Further, they will discuss why understanding how men navigate gender is critical to their collegiate career and institutions of higher education.

With increasing costs of college and the rise in student debt, it is important for universities to provide financial education to support the wellness of students. Hurdles to creating new initiatives can include: gaining administrative buy in, content refinement, and volunteer recruitment. The presenters will provide high impact practices on how professionals can build effective financial wellness programming specific to their campuses.

Foster youth who age out of the system face very uncertain futures. Those who make it to college require unique support, both financially and emotionally. The presenters will describe how San Diego State University and the federal Housing Urban Development program through the San Diego Housing Commission collaborated in supporting the Guardian Scholars, a program for former foster youth enrolled at SDSU. Participants will gain valuable insight and learn the challenges and innovations used to make this unique partnership successful.

Student conduct officials have yet to engage in substantive conversations regarding socio-economic statuses' (SES) influence on the work of conduct. Campuses have adjusted practices to better accommodate needs of low-income students and re-examine how their practices may enable privilege. The presenters will debate these issues and showcase experiences of three conduct administrators who adminstrate conduct from three campuses with drastically different SES student profiles.

Whiles issues of student debt and escalating costs are grabbing national headlines, the students caught in the gaps are often overlooked. The director of higher education initiatives from the National Association for the Education of Homeless Children and Youth will provide a snapshot of the national landscape for students experiencing homelessness or foster care.  Presenters from three different institutions will share practical promising practices with a focus on identifying and securing financial resources.

As student affairs practitioners develop consciousness on student food insecurity, questions emerge: how many students are food insecure? How does this impact student success? What actions address student food insecurity? The presenters will review current literature on student food insecurity, offering data from a survey they implemented. Participants will engage in critical thought on food insecurity, learning promising practices in alleviating student hunger.

Desi/South Asians (DSA) continue to be represented in our student body, yet are still rare in our profession. The presenter provides new research findings on experiences of DSA in student affairs and our experiences of race, racialization, and navigation of campus. Through diverse voices and interactive discussions, participants will learn how to support DSA colleagues and foster inclusive environments on campus.

Using positive psychology and appreciative inquiry scholarship as a framework, the presenters will highlight powerful practices that foster thriving organizations. The presenter will provide foundational ideas as well as practical applications to catalyze development both for individuals and groups.

Traditional work schedules may neglect needs of institutions and employees. The presenters will discuss innovative work arrangements in student affairs like job-sharing, part-time work, and temporary/project work assignments, including perspectives from colleagues who held, created, and supervised innovative arrangements. The content will focus on the demand for and benefits of these options and how to make such arrangements successful for institutions, employers, and employees.

The student affairs profession continues to grow more diverse by the day. Yet, amidst this increasing diversity, many practitioners are still marginalized and triggered in work settings. Participants will hear stories of colleagues' experiences with microaggressions in the work place, and identify strategies for how to respond to them.

Being an effective supervisor is both an art and a science, and it is certainly a function of one's background, experiences, and personality. While we embrace our uniqueness, we have a common tool in the revised ACPA/NASPA Professional Competency Rubrics to foster professional growth and development in ourselves and our team members. The presenters will introduce competencies and rubrics while exploring effective supervision strategies.

Graduate students are in a challenging position: developing professional identities while also learning about the field. In addition to developing professional identities, they navigate underrepresented social identities and seek to understand how they impact professionalism. Four NUFP alumni and current graduate students in various graduate programs will discuss their experiences with navigating difficult situations in the workplace.

The presenters seek to provide foundational information regarding sexual violence on a college campus including: sexual violence terms and their definitions; the neurobiological impact of trauma; responding to an initial disclosure of sexual violence; and addressing victim-blaming attitudes and language. They also seek to introduce participants to secondary trauma and compassion fatigue, and the importance of practicing self-care while caring for victims/survivors.

Expectations of community college students have changed significantly from increased knowledge to increased cognitive competencies. Higher learning demands real and sustained engagement with experiences inside and outside classroom regardless of institutional type. The presenters will review how mental health connects to behavior leading to college persistence. Participants will gain valuable insight and tools on implementing practices that work in supporting students holistically.

The results of the presenters' three-year study on student leader stress indicate that perfectionism is related to higher perceived stress and lower mental health. Consequently, the presenters implemented a 10-week perfectionism reduction workshop series with a pre- and post-test to determine the effectiveness of this hands-on, staff-facilitated initiative. Student affairs practitioners attending this presentation will gain insight on this method, its effectiveness, and a new perspective on helping students manage stress.

Feeling exhausted, burned out? Still deeply committed to creating greater equity, inclusion, and social justice on campus, yet too weary or overwhelmed to make meaningful change? We all deserve spaces to heal, refuel, and re-commit to our vision and goals. In this engaging, supportive session, participants will explore the roots of their stress and burn-out; and deepen their capacity to rejuvenate, re-energize, and retool themselves as powerful campus change agents.

With the surge of student-led protests across the country, there has been a heightened awareness of its impact on Black students' mental health and academic excellence. Black students have to balance academia and their call to be the leaders to improve their college experience. This session will focus on the role of faculty and staff when supporting Black students holistically.

This session combines the doctoral research of two presenters, examining mobile technology's impact on the burnout of professionals and the impact of mobile social media use by college students. Participants will learn the extent to which these technologies lead to dissatisfaction with work and life; discuss what it means to be always on and always connected; and learn how to modify behaviors or design educational interventions for healthier selves.

The presenters will utilize the insights gained from two case studies on Black students' experiences in online spaces to elucidate the themes of ritual and community. Further, they will identify ways educators can utilize digital technology to support African American college students' secular, spiritual, and religious identity development.

With a presidential candidate's threat of banning Muslims from the USA and Islamopohia at an all time high, how are Muslim students navigating spaces in higher education in terms of identity formation, social justice orientation, and inclusivity? How can these experiences inform our practice? The presenter will highlight some concerns identified by Muslim university students; and explore how they  deal with, respond to, or continually resolve these central concerns.

The presenters will explore findings from the Interfaith Diversity Experiences & Attitudes Longitudinal Survey (IDEALS): a study of student encounters with religious, spiritual, and worldview diversity from 122 U.S. institutions. Members of the research team will discuss the interfaith expectations of first-year students, as well as their collective attitudes toward specific groups. Attendees will have opportunities to share best practices and will leave with strategies for fostering interfaith engagement on their campus.

Many factors influence our ability to focus, be authentic, and maximize our potential to best serve our students. When ready for career advancement, we must give consideration to our career path and personal growth. The presenters will provide a reflective framework to find the "right" institution or opportunity to live your passion. Through sharing personal experiences and reflective activity, participants will establish a framework for professional and personal growth.

Job searching can be a complicated, tiring, confusing, and cumbersome process. However, the outcome can be rewarding and positive if you learn how to navigate the process. A panel will discuss the job search process and  transition from mid-level manager to senior student affairs level positions within four different institutions.

Feeling exhausted, burned out? Still deeply committed to creating greater equity, inclusion, and social justice on campus, yet too weary or overwhelmed to make meaningful change? We all deserve spaces to heal, refuel, and re-commit to our vision and goals. In this engaging, supportive session, participants will explore the roots of their stress and burn-out; and deepen their capacity to rejuvenate, re-energize, and retool themselves as powerful campus change agents.

In the constantly evolving world of student affairs, new positions and departments are being formed and reorganized on a daily basis. The presenters will detail ten specific strategies for serving as the first person in a newly created position or in a newly formed unit. Grounded in formal research and interviews with professionals who have experienced this, participants will gain tips for navigating a new position or new unit ranging from entry-level positions to senior leadership roles.

Confused about workplace attire expectations with regard to gender norms, cultural expression, finances, or Casual Fridays? Dress for success rules are changing, but there's still a line. If you're a supervisor who's baffled by how people dress today, a grad who's confused about what's appropriate, or a stylish dresser getting the side-eye for expressing yourself through your work attire, this session will provide discussion from professionals who have (mostly) figured it out.

This session combines the doctoral research of two presenters, examining mobile technology's impact on the burnout of professionals and the impact of mobile social media use by college students. Participants will learn the extent to which these technologies lead to dissatisfaction with work and life; discuss what it means to be always on and always connected; and learn how to modify behaviors or design educational interventions for healthier selves.

In May 2016, the Department of Education provided direction to adapt our policies and practices to meet the expectations of our students and federal guidance through a more inclusive lens. The presenter will explain highlighted areas that require our immediate attention, and successful strategies from a range of systems to move your campus forward. Topics will move from theory to application in a real campus environment, including addressing resistance; understanding policy development; and addressing technology.

Varsity athletes are an often neglected group in student programming, particularly in multicultural programming. As a subset of both the queer and athletics community, LGBTQIA+ student athletes feel isolated.  The presenter's campus created a program to create inclusive communities for queer athletes, faculty, and staff. This session provides an educational programming model to develop a LGBTQIA+ inclusive athletics department.

Allyship has contributed to incredible positive change for LGBTQ+ people. However, thinking of "ally" only as an identity gives rise to conflict and perpetuated privilege, especially with increasingly complex models of identity. The presenters will explore the multidimensional nature of identity, evaluate pitfalls of ally-as-identity, and introduce an ally-as-verb framework. Participants will reflect on their own identities and discover ways to implement an action-based ally education framework.

Desi/South Asians (DSA) continue to be represented in our student body, yet are still rare in our profession. The presenter provides new research findings on experiences of DSA in student affairs and our experiences of race, racialization, and navigation of campus. Through diverse voices and interactive discussions, participants will learn how to support DSA colleagues and foster inclusive environments on campus.

Community Colleges enroll about half of the Latinx students in higher education, and student affairs educators in these institutions play a significant role in supporting student success. This session will provide an opportunity to dialogue with the three authors about the NASPA Five Things Brief publication: Five Things Student Affairs Professionals Should Know About Supporting Latinx Students in Community Colleges.

Student involvement is a central theme in higher education; however, Native students are routinely excluded from student involvement studies and research. While Native students take on leadership roles in their respective communities, many do not seek positions in large, mainstream organizations. The presenters will give historical, theoretical, and practical overviews of how to engage Native students in predominately white institutions. Presenters will then offer recommendations on how to mitigate barriers.

How do we nurture cultural wealth among Asian and Pacific Islander (API) students? The presenters explore six forms of capital in Yosso's Community Cultural Wealth Model: aspirational, navigational, social, linguistic, familial, and resistant capital. Participants will engage in group discussions to discover strategies for fostering the support, equity, and inclusion of API student voices in higher education.

With the surge of student-led protests across the country, there has been a heightened awareness of its impact on Black students' mental health and academic excellence. Black students have to balance academia and their call to be the leaders to improve their college experience. This session will focus on the role of faculty and staff when supporting Black students holistically.

Most campuses today want to engage with Latino students. The future of our community's success depends on intentional community engagement to make both recruitment and retention efforts successful. The presenter will focus on intentional connections with community leaders, partners, and collaborations that were built at the University of Louisville and in the broader region of Louisville, southern Indiana, and Southern Ohio (Kentuckiana) to enhance Latinos' educational and professional success.

The value of mentoring is well accepted in the literature, but transfer students may have unique needs that require programs to differ in the way mentoring is facilitated. The presenters will provide participants with an overview of mentoring literature to help facilitate practices grounded in theory. In addition, results from a benchmark study of existing mentoring programs for transfer students will be presented and compared to current research on the topic to better guide best practices.

The presenters will focus on how two institutions created a learning-centric student employment experience. They will share how the IOWA GROW (Guided Reflection on Work) model, combined with an institutional focus on student employee learning, has reshaped student employment as a high-impact practice within their organizations. Information linking student employment with student success outcomes including competency development, persistence, and graduation will be shared.

Educators have acknowledged the second year as a serious leakage point in the higher education pipeline and responded by developing services and support for sophomores as they clarify their career direction, major, life purpose, and place in the institution. The presenters will use responses to the 2014 National Survey of Sophomore-Year Initiatives as the foundation for discussion about the unique needs of sophomores; promising practices to meet those needs; and maximizing the second year of college in undergraduate student success.

The educational attainment rates of Black and Hispanic students continues to significantly lag behind in comparison to White students across all levels of U.S. postsecondary education. The presenters will share evidence about the educational disparities occurring at the graduate and professional degree levels. Additionally, some of the systemic and individual barriers racial and ethnic minority students experience in gaining entry to competitive post-baccalaureate degree programs will be discussed.

Over four million first-generation college students are enrolled in higher education while attrition rates for this population rise faster than ever before. First-generation college students face more barriers to academic and social integration than their continuing-generation peers. The presenters will focus on understanding the academic and social transition needs of incoming first-generation college students; and dialogue around institutional strategies designed to build a culture of support for these students through the transition.

The presenters will utilize the insights gained from two case studies on Black students' experiences in online spaces to elucidate the themes of ritual and community. Further, they will identify ways educators can utilize digital technology to support African American college students' secular, spiritual, and religious identity development.

Many students and practitioners have an idea of what feminism is, but lack true engagement until encountering a college classroom or feminist workspace. Once this engagement happens, how can we help students or colleagues continue their intellectual and experiential curiosity? The presenters will examine how social media can be utilized to introduce Black feminism, hip hop feminism, and transformative education theories, and aims to examine the benefits of social media and its use in feminist spaces.

While our students are constantly changing, many of our methods for engaging and training our student staff have remained the same. The presenters will detail the creation of an online training program for Resident Assistants, from conception through implementation and assessment. They will focus on how and why the program was implemented, resources for creating online learning modules, and lessons learned. Attendees will be able to take ideas for integrating virtual learning into training programs back to their own institutions.

Pokemon GO! represents one of the latest iterations of how experiential education can be applied in a digital environment like augmented reality (AR) or virtual reality (VR). This application, paired with gamification, can be used to engage learners, enhance participation, and exceed learning outcomes. The presenters will show both the theoretical background and the applicability of experiential education in a digital environment.

This session combines the doctoral research of two presenters, examining mobile technology's impact on the burnout of professionals and the impact of mobile social media use by college students. Participants will learn the extent to which these technologies lead to dissatisfaction with work and life; discuss what it means to be always on and always connected; and learn how to modify behaviors or design educational interventions for healthier selves.

In early 2016, well before the Dear Colleague letter, Adirondack Solutions began working on an update to THD (The Housing Director) to incorporate gender inclusive logic. During this session, we’ll discuss the challenge of this change, how they were made and where we see housing operations headed in the future.

Sponsored by: Adirondack Solutions

Gain real-life insight as Colleen Mahoney, M.Ed., Orientation and New Student Programs Coordinator at Sonoma State University discusses the decisions, strategies, goals and outcomes related her school’s online orientation program. Presented in an open discussion format, she’ll share how Sonoma State developed its online student orientation and how it’s being used to engage more prospective students, increase enrollment and improve the orientation experience for both students and staff.  A question and answer session will follow a virtual tour of Sonoma State’s orientation platform.

Sponsored by: Advantage Design Group

Text messaging is the preferred method of communication for students. Does that mean you should jump right in, start texting students (and encourage your colleagues to do the same)?

Not so fast.

In this session, you will learn best practices for texting with students, including:
- How to remain FERPA and legally compliant
- Governance to ensure students are not inundated with unwanted texts
- How texting can resolve issues in a productive manner

Sponsored by: Mongoose Research

American Public University System uses the Fidelis Learning Relationship Management (LRM) SAAS platform to support coaching, mentoring, and relationship-building as students enroll and commit to the university. This presentation will inform the audience how APUS piloted the LRM and how it is used today to support multiple institutional initiatives surrounding student success. The Fidelis Education LRM allows institutions to emphasize out-of-the-classroom learning community interaction and engagement by virtually connecting a comprehensive learning ecosystem including coaches, mentors, learning and social community membership, learning resource pathways, learning applications, and a purpose-driven approach to a learner's educational experience.

Sponsored by: Fidelis Education

Behavioral scientists have long understood the power of principles like scarcity, reciprocity, and social proof to drive human behavior. Universities have used these principles to powerful effect, driving enrollment through advertising. Why haven’t the same behavioral principles and advertising techniques been applied retention and graduation? And, what happens when they are? Motimatic is providing automatic daily motivation through digital advertising networks like Google, Facebook, and Twitter. The result is significantly higher retention, as demonstrated in controlled studies, at very low cost. In this session, we will share the structure of Motimatic’s behavioral messaging system, its growing library of messages, and an overview of results. Please join us.

Sponsored by: Motimatic

It's no secret that whether it's a millennial student, a returning student, faculty, staff or alumni - there is an expectation that the college they choose to attend or work at, needs to be mobilized. Over 95% of those surveyed have said they want to obtain information for classes, financial aid deadlines, athletics, transportation and more on their mobile devices. Why make it difficult to access this information on the go, in one place? Discover how leading schools have changed the dynamics of personalized engagement and content access. Learn how, through personalized communication, you can change the way you engage and retain students.

Sponsored by: Modo Labs

With first year retention and graduation rates at 88% and 68% respectively, the University of South Florida (USF) found itself just shy of state performance funding benchmarks (90% and 70%). While traditional means of identifying at-risk students had driven gains in outcomes, USF recognized the need to adopt more aggressive tactics to move off its performance plateau. This session will explain how USF implemented a Student Success Platform to leverage predictive analytics to identify and reach students with more precision, and promoted a shift in culture and processes in order to increase first-year retention and graduation rates even beyond funding benchmarks.

Sponsored by: Civitas